The Certificate IV in Frontline Management is a qualification designed to develop leadership, communication and organisational skills. A frontline manager is responsible for their own performance as well as that of their team and this training program is designed to develop your skills in managing people and projects. It is ideal for people who are about to, or have, recently moved into a supervisory position, as well as those who want formal recognition of existing management experience.
Job roles and titles vary with possible job titles relevant to this qualification including:
- Department Coordinator
- Supervisor
- Team Leader
- Manager
This is an excellent course providing both participants and organisations significant benefits including:
- Enhanced management skills
- Demonstrated performance improvement
- Nationally recognised portable qualification
This qualification is also offered as a traineeship and provides an ideal opportunity to secure a nationally accredited certificate whilst working.
Speak to a Compass Training representative for more information.
What is a traineeship?
Traineeships are structured training programs that are a valuable alternative for people who wish to gain a qualification through employment. Practical experience at work is complemented with off-the-job training. You can have a job and be paid while you learn, and on successful completion you can end up with a nationally recognised qualification.
Australia is currently experiencing a skills shortage and in certain industry areas there exists a high demand for qualified workers. Successful completion of this traineeship may lead to exciting and rewarding career paths, often with great financial reward and many work opportunities.
Traineeships can be for a period of 12 months or more.
If you are completing a Traineeship, fees for training and assessment are paid by your employer who receives payments from the government to subsidise the cost of training and assessment. The arrangement for payment of fees for training and assessment are between the government, your employer and Compass Training. Participants have no obligations regarding fees other than to complete the appropriate enrolment information.
Skills you will gain from this course?
This qualification provides you with the knowledge and skills to contribute effectively within a team environment.
Communication and team building – with team members and management, developing objectives and serving as a role model
Innovation and continuous improvement – identifying opportunities for improved work practice
Planning and self-management skills – monitoring and improving operational performance of your team, and actively seeking feedback on your own performance
Learning – coaching and mentoring colleagues and supporting the introduction of change
Business technology – using computer programs and telecommunications technology to collect and manage information effectively
The Certificate IV in Frontline Management covers 10 units (4 core and 6 elective) of management competency in areas such as managing work priorities, people management, team effectiveness, operational plans, customer service management, work safety and continuous improvement.
Other electives are available and can be customised to suit your business needs.
Credits and exemptions
Recognition of Prior Learning (RPL) is an assessment process that assesses the individual’s non-accredited training and informal learning to determine the extent to which that individual has achieved the required learning or competency outcomes.
If you are interested in applying for RPL please contact us for further information.
Entry requirements
There are no formal academic requirements for this qualification. Individuals seeking entry who have no formal qualifications will be required to demonstrate that they have the underpinning knowledge and skills to study at this level.
Investments
Please contact us at Compass Training for further information on fees and charges for this course.
This qualification is GST exempt
Delivery options
- Face to face
- Customised option for organisations wanting to train their employees in-house
- Webinar
