Compass
Compass Training is a Registered Training Organisation (RTO) dedicated to developing high performance individuals, teams and working environments. As an RTO this means we can provide nationally recognised, accredited training from Certificate I to Advanced Diploma level.
Compass Training is a newly established training organisation that delivers Nationally Recognised Qualifications – BSB40807 Frontline Management (Certificate IV).
At Compass Training we are committed to delivering quality programs that unlock the potential of participants to deliver excellence for their organisations and produce outstanding, measurable results.
Learning:Knowledge:Performance are the key drivers for success.
Compass Training offers solutions that are structured to provide individuals and their organisation choices in delivery methods and time commitments.
- Flexible – providing training schedules, dates and times that meet the needs of the individual or organisation (e.g. weekday, evening and/or weekend delivery of programs)
- Customised – in collaboration with organisations needs, we ensure our training content is aligned with business drivers
- Partnerships – Compass Training acts as a people partner, rather than just a provider by assisting individuals and organisations to ensure their successful completion of any training
We pride ourselves on nurturing long-lasting relationships with our clients and truly understanding their business needs.
We believe that with total commitment anyone or any organisation can achieve extraordinary things.
Our Approach to Training
- Needs – establish the needs of the business through our customised scoping process and establish a baseline measurement
- Required performance – identify how employees work now and how they need to work to positively impact the business
- Design – creation of a training program that will affect the necessary change in behaviour
- Delivery – over a negotiated, flexible timeframe that suits the needs of both the individual and organisation
- Achieved performance – identify how the employee has changed the way they work as a result of this training
Our Code of Practice
- We aim to deliver an experience of the highest educational standards with qualified and experienced trainers and support staff.
- Our services include trainers, administration and management support of the participant’s experience, a seamless process from initial sign-up and continuing through until training completion.
- We guarantee our financial future to support the future education of our participants.
- We promote inclusive learning and provide equitable access to participants.
- We provide language, literacy and numeracy assistance to any participant who may require such assistance.
- Our staff will undertake their responsibilities in a professional and ethical manner and will be objective, independent and constructive.
- We have policies and procedures in place to address any issues that may arise during the provision of training services.
- Our marketing material provides current information for our clients and participants. No incorrect or misleading information is intentionally included.
- Our staff is impartial and will advise in advance if they have an actual, potential or perceived conflict of interest with a participant or client.
- Our staff treat all information obtained as part of the learning and assessment process as confidential (including documents and discussions).
- We ensure that compliance with legislative and regulatory requirements is included in relevant training policies and procedures and that compliance is maintained.
